That’s a bigger ask than most software makes, and it deserves a straight answer about who we are rather than a page about our mission. Here is who built her, why, what she runs on, and what happens to the calls she takes.
Everything on this page is checkable against the privacy policy and the terms. If you find a place where this page says more than those do, the policy wins and we want to know.
Mail that nobody answers is an expensive receipt for postage.
VoiceScout came out of Home Service AI LLC, our direct-mail company for home-service businesses. The job was straightforward: pick the right households, put a card on the mat, make the phone ring. We were good at the first three-quarters of that sentence.
What we kept running into was the last quarter. The cards landed on a Saturday. The calls came at seven in the evening, or on a Sunday, or in the ninety minutes a two-truck landscaping business is out on a job with nobody in an office, because there isn’t an office. A campaign that a contractor paid real money for was being judged on whether anyone happened to be near a phone.
You can’t fix that with better artwork. So we built the part that answers: an AI receptionist who picks up on the first ring, knows what the business actually does, checks whether the caller’s address is somewhere you’d drive, and writes the whole thing down. Plenty of businesses now buy her on her own and never mail a postcard, and that’s fine. She was always the half that mattered.
We’re early. There is no customer logo wall on this site because there is nothing honest to put on it, and inventing one would be a strange way to ask you to forward us your business line. What we can do instead is let you talk to her before you commit to anything, and put you on the phone with the person who wrote the code rather than a rep working from a script.
EugeneFounder, VoiceScout
Not the version we’ll have when there’s a support department. The version you’d get this month.
Every company that touches a call is named below, the same list that appears in our privacy policy, because a vendor you only find out about by reading a policy isn’t much of a disclosure.
We didn’t train a speech model and we didn’t build a printing plant. Listing the companies that did is the honest substitute for a customer wall we haven’t earned yet: it tells you the parts you can’t judge from the outside are being done by people who do only that. The parts we did build, what she asks, what she refuses to invent, what happens to the lead ninety seconds later, you should judge by talking to her, not by a logo.
The privacy policy is the document that binds us. This is the same thing said the way you’d say it out loud.
She says she’s an automated assistant and that the call is recorded, in her first sentence, before the caller has said a word. It isn’t a setting a business can switch off. You can add your own greeting after it, never instead of it.
Several states require everyone on a call to agree before it’s recorded. Saying it out loud, every time, is the straightforward way to be on the right side of that, and it’s the decent thing to do besides.
Recordings, transcripts and the details she captured go to the business the caller rang. We use conversation data to run and improve the service. We do not sell personal information, and we don’t hand your callers to anybody else’s marketing.
A mailing list holds names and addresses. It does not hold phone numbers, and we don’t go and buy them. That’s why she greets someone by name after a QR scan and answers a plain dial as a stranger. That is a limitation we’d rather keep than fix that way.
Not resold, not blended into anyone else’s file, not used to market to your customers on somebody else’s behalf. It runs your campaign and then it sits still.
Today the policy keeps campaign records, transcripts and lead data while your account is active, so you can go back through your own history.
We think an open-ended window on call recordings is the wrong answer, and a stated number of months is the right one. When that changes, the policy changes first and this paragraph changes with it.
You can ask us to stop. Email hello@voicescout.ai with your address and we’ll add it to the suppression list for future VoiceScout mailings, and you can ask for a copy of anything a conversation captured, or ask us to delete it.
These are the actual copy rules this website is written to. Publishing them is the only way you can hold us to them.
No testimonials, no customer logos, no case studies, and no “businesses miss X% of their calls” statistic dressed up as research. If a number appears anywhere on this site and it isn’t yours, it is a competitor’s own published price with a link and a date next to it, or it is inside a labelled product mock-up.
She greets a homeowner by name when they scan the QR code on their postcard, because the scan tells her which card it was. When someone dials the printed number instead, she doesn’t know who they are and she won’t pretend to. Every page that mentions the clever bit also mentions that.
She takes estimate requests. She does not book appointments into your calendar, sync to your CRM, or take payment over the phone. Plenty of products in this category imply all three. When any of it ships, the product page changes before the sales pitch does.
Not on the strength of a page like this one, no. Do it on the strength of a conversation with her: ask her something awkward, give her a ZIP code you don’t cover, ask for a price she hasn’t been given. Ninety seconds tells you more than any amount of copy, and if she isn’t good enough for your customers you’ll know inside the first thirty.
Questions for a human first? hello@voicescout.ai. It comes to us, not a queue.
VoiceScout is a product of Home Service AI LLC. That’s the name on the terms, and it’s the name you may see on a card statement, worth knowing before it turns up there and looks like something you didn’t sign up for.
The terms of service and the privacy policy are the documents that actually govern what we do. Nothing on this page overrides them, and where this page is shorter, they are the longer and more accurate version.
