She refuses to invent a price
Ask her something the owner never gave her. She should say the number comes from seeing the job and offer to have someone confirm it, and she will not say "free", because free is a price.
Live voice demo
Talk to her. Try to catch her out.
A real conversation in your browser with the same agent that answers a phone line, not a clip we recorded on a good take. Ninety seconds, no form, no email address.
No scripts. Not a recording. Today's demo answers as Delaware Holiday Lights, our sample business, so she is strongest on lighting questions. Judge the behaviour, not the trade: it is the same machinery that would answer your line.
90sAbout how long it takes to know whether she is good enough for your line.
0Fields to fill in. No email address, no card, no call booked first.
7Trades with a question set built for them. Pick yours below.
24/7What she does on a real line, including the 2am call you're asleep for.
Pick your trade
Three things worth asking her, whatever you do for a living.
These are lifted from the real starter packs: the questions your trade gets on nearly every call. Choosing one changes the list on this page so you know what to push on.
Plumbing
Push on the hour and the address. A plumbing call at 10pm is won by whoever writes the details down correctly the first time.
Can you come out today? It's an emergency.
Listen for whether she treats it as urgent, and what she does about the after-hours rate.Do you charge by the hour or by the job?
A price she has not been given should get an honest "someone will confirm", never a guess.Will you need to cut into a wall?
She is not a plumber and should not pretend to diagnose. Watch her stay in her lane.
Heating & air conditioning
Push on the first heat wave: the day forty people call before nine o'clock and every one of them wants today.
My system isn't cooling. Can you come today?
Whether she takes the detail properly, or just says somebody will ring back.How much does a new system cost?
The biggest number in the trade, and the one she must refuse to invent.Do you offer financing?
An answer only the owner can give. She should say she'll have it confirmed.
Electrical
Push on safety. The right answer to a scary-sounding call is to take it seriously and get a licensed person to it, not to reassure someone.
My power keeps tripping. Is that urgent?
She should not tell you it's fine. Watch her escalate instead of soothing.How much to upgrade a panel?
Another number she has to refuse unless the owner gave her one.Do you pull the permits?
A licensing question. Wrong answers here are a regulator's problem, not a lost job.
Roofing
Push on the storm week. Roofing calls arrive in a wave the morning after the weather, all at once, from people who have never called a roofer.
I have a leak. How fast can you come?
Whether she gets the address and the damage down accurately under pressure.Do you work with insurance claims?
A process question. She should answer only what the owner has told her.How much does a new roof cost?
Big-ticket, and a perfect test of whether she'll make a number up.
Pest control
Push on the worry underneath the call. Nearly every pest enquiry is really a question about children, pets and whether the house is safe tonight.
Is the treatment safe for children and pets?
The most-asked question in the trade. A confident wrong answer here is the worst possible outcome.How long do we need to stay out of the house?
Specific, practical, and only answerable from what the owner wrote down.What if they come back?
A warranty promise. She should quote the owner's, not invent a generous one.
Landscaping & lawn care
Push on the estimate. Landscaping lives on quotes, and the whole job of the call is to get someone booked in to look.
How much does lawn maintenance cost?
Whether she gives a starting price she was given, or invents one she wasn't.Do you do one-off clean-ups, or only contracts?
A scope question. Watch her take the request rather than guess the answer.Do I need to be home when you come?
Access, gates and dogs: the practical stuff that decides whether a visit works.
Straight answer about these buttons: they change the list on this page and nothing else. She has not been re-skinned, re-briefed or reconfigured for your trade. Today's demo is one agent answering as our sample business, and the demo link is the same one whichever button is lit. What is real is the question set itself: those come from the same seven starter packs a paying customer's assistant is built from, and on a real account the answers are the owner's own.
While you're on
Four things worth listening for
Anyone can build a voice that sounds nice. These are the behaviours that decide whether you'd put it on your line.
She reads it back
Give her an address with an awkward house number. A misheard digit at 10pm is a truck in the wrong street, so she repeats it to you before you hang up.
She says what she can't do
Ask for a person. She takes the reason in a sentence and gets the owner told. She does not promise to put you through to somebody who isn't there.
Talk over her
Interrupt. Change your mind halfway through a sentence. Give her a house number and then correct it. What makes a voice agent usable isn't the voice, it's what happens when the person on the other end doesn't behave, so go and misbehave.
The limits, up front
Four things she doesn't do, and we'd rather you find out here.
Every one of these is a thing a competitor's demo will imply and then not deliver. Test them on ours; she'll tell you the same thing this page does.
She doesn't put a job in your calendar
She captures the estimate request (name, address, best number, what's wrong and roughly when suits) and hands it to you complete. Writing it into your calendar, syncing a CRM and taking payment are not things she does today.
She won’t promise a callback nobody heard
She can put a caller through to your team, and she checks a human is really on the line before anyone is moved, so “connected” never means “rang out”. When nobody picks up she takes the message and gets you told straight away, by email and by text once your texting is switched on. What she will not do is tell a homeowner someone will call back when no alert actually went out.
She won't guess at your name
A phone number isn't a person: it's a household, a shared mobile, an office line, or a number that changed hands ninety days ago. Unless she genuinely knows who you are (you scanned the QR code on mail we addressed to you, or you told her yourself on an earlier call from that number), she opens with "hi there". Two different names against one number and she goes back to "hi there" as well.
She doesn't answer what she wasn't told
Her knowledge is the owner's answers, typed or dictated and approved before she uses them. Ask her something nobody filled in and she says she'll have it confirmed, rather than composing something plausible.
Texting is the other honest caveat: her calls work from day one, but the automatic texts need carrier approval first, and that takes a week or two. The playbook library shows exactly which messages go out once it clears.
Questions
About the demo itself
Is this a recording of a good call?
No. It is a live conversation, generated as you speak, over the same
endpoint and with the same agent that answers a real phone line. That's why we invite
you to try to catch it out. A recording couldn't be caught out.
Why does she answer as a lighting company?
Because the demo runs on our sample business, Delaware Holiday
Lights, and she only ever says what that business gave her. Trade-specific demo agents
are coming; until then the trade buttons above change the suggested questions on this
page, not the agent. We'd rather say that than let you assume otherwise for four
minutes.
Do you keep the recording?
The conversation is recorded and transcribed, the same as a real
call. The privacy policy sets out how long audio is kept, what
the written record is kept for, and who processes it. We don't create a voiceprint and
we don't use recordings to identify anyone.
Can I use my phone instead of my computer?
Yes. The demo is built for a phone first, which is where most people
scan a postcard and tap through to it. Use headphones if you're somewhere noisy; the
microphone picks up the room the way any speakerphone does.
Nothing happened when I tapped the button.
Almost always the microphone permission was declined, or a browser
extension blocked the connection. The demo page itself will tell you which and offer
you a number to ring instead. If it keeps failing, send us a note
and we'll get you on a call with her a different way.
Convinced, or nearly?
If she handled your trade's awkward question properly, the rest is arithmetic: what a plan costs, and what one missed job a week costs you instead.